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1. General Information
In accordance with Ley 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), we inform users of the following details:
- Website: www.ibiza-drink.com
- Owner of Intellectual Property:
NO MORE WITHOUT LTD
Registered office: 90 Hatton
Garden, London, EC1N 8PN, United
Kingdom
Registered under UK law. - Licensed Operator for Ibiza (Spain):
NO MORE WAITING SL
CIF: [Insert CIF]
Registered office: c/ Hermosilla 48, 1º Dcha., 28001 Madrid, Spain
Email for legal communications: legal@market55ibiza.com
2. Purpose of the Website
NO MORE WAITING SL does not sell food or beverages directly to the public. Instead, it operates as a technological intermediary, facilitating the connection between clients (demand) and independent suppliers (market).
The company provides a platform and logistical infrastructure that allows users to request delivery services and enables suppliers to fulfill those requests efficiently. NO MORE WAITING SL acts solely as a gateway that manages the exchange of information, logistics, and support, without assuming ownership or responsibility for the goods offered by third parties.
The website serves to:
Enable users to request delivery services.
Facilitate the connection with independent providers.
Streamline logistics and service coordination.
3. Terms of Use and User Responsibilities
The use of www.ibiza-drink.com confers the condition of “user” and implies full acceptance of the conditions of use detailed below:
The user agrees to:
Provide truthful and lawful personal data in registration or contact forms.
Use the platform responsibly, respecting current legislation and third-party rights.
Avoid misuse of services or content that may damage the system or third parties.
NO MORE WAITING SL reserves the right to deny or restrict access to the platform for users who breach these terms.
4. Ordering and Delivery Conditions
Orders can be placed via the website 24/7.
Orders are delivered by independent logistics partners within estimated times, generally between 30 minutes to 2 hours, depending on stock and availability.
The platform allows you to choose a delivery window (e.g., “as soon as possible” or scheduled).
The person receiving the delivery must be of legal age and show valid ID. Deliveries are made to the first floor/reception or accessible area of the indicated location.
For missed deliveries (e.g., recipient unavailable), an additional fee of €20 may apply for re-delivery.
Limitations:
Product photos are for reference only.
Orders with more than one unit or unusual requests are subject to stock validation.
Environmental responsibility: reusable delivery bags are recollected immediately after use.
5. Cancellations and Refund Policy
Immediate orders: cancellations must be requested within 10 minutes.
Scheduled orders: cancellations must be requested up to 2 hours before delivery.
Refunds after these periods may incur a 25% administrative deduction.
Refunds for card payments are issued within 15 business days, minus transaction fees.
6. Complaints and Claims
Any complaint related to the platform or transactions must be submitted to:
- Email: legal@market55ibiza.com
Disputes will be resolved primarily through amicable means. If not resolved, legal procedures may be initiated as per jurisdiction terms outlined below.
7. Privacy and Data Protection
In compliance with GDPR and Spanish data protection laws:
Personal data is collected for operational, legal, and support purposes.
Data will be processed lawfully, fairly, transparently, and securely.
Users may exercise rights to access, rectification, deletion, limitation, opposition, and portability by contacting legal@market55ibiza.com.
Data is stored on secure servers and may be managed via third-party platforms that adhere to PCI-DSS standards (e.g., Wix, Stripe).
8. Liability and Limitations
NO MORE WAITING SL is not liable for:
Interruptions in the service due to external causes.
Content of third-party websites accessed through external links.
Damages arising from browsing or from viruses despite implemented security measures.
Users are responsible for verifying product conditions upon receipt (e.g., packaging, expiry, quantity).
9. Intellectual and Industrial Property
All intellectual and industrial property rights related to the website and its content (images, text, design, software, trademarks, etc.) belong to NO MORE WITHOUT LTD or authorized third parties.
Users may:
View and print content for personal use.
Not reproduce, distribute, or use the content commercially without prior authorization.
10. Modifications to Terms and Services
NO MORE WAITING SL reserves the right to modify the website, services, or this legal notice without prior notice. Changes become effective upon publication on the website.
11. Jurisdiction and Applicable Law
The relationship between the user and NO MORE WAITING SL is governed by Spanish law.
Any legal conflict shall be submitted to the Courts of Madrid (Spain).
The parties expressly waive any other jurisdiction.